Webinar Recording: Business Process Mapping in Dynamics


A key tool in any Microsoft Dynamics environment is a business process map.

These maps are critical not only in risk management, but with end user training, development, integrations and documentation. Is your organization taking full advantage of their value?

During this webinar recording you will learn:

  • Necessary skills for conducting your own business process mapping workshops
  • Strategies for using business process maps in your Dynamics environment
  • The importance of process maps for your business

Paul Vaughan

Paul Vaughan is Project Manager for Microsoft Dynamics 365 implementations at MCA Connect. He manages the transition of newly implemented ERP customers to a Managed Services model of support.

Andy Snook

Andy Snook, President and CEO of Fastpath, a Microsoft Partner and leading provider of audit, compliance and security solutions for mid-market companies and organizations.